Senior Ticketing Manager — Lead Seamless Guest Access

MIRAL; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading entertainment company in the United Arab Emirates is looking for a Ticketing Senior Manager. This pivotal role involves managing ticketing systems, driving operational efficiency, and collaborating with cross-functional teams. Ideal candidates should possess a Bachelor's degree, extensive experience with ticketing applications, and strong project management skills. This position offers an opportunity to work in a dynamic environment, ensuring compliance and optimal performance of critical business tools.

Qualifications

• 5+ years managing ticketing applications and related systems.
• Strong knowledge of ticketing platforms and API integrations.
• SQL proficiency and project management experience.

Responsibilities

• Lead and manage ticketing systems as core business-critical tools.
• Drive process improvements and implement technology solutions.
• Oversee system administration, upgrades, and integrations.

Skills

Project management

Stakeholder engagement

Troubleshooting

Optimization capabilities

Education

Bachelor’s degree in Computer Science or related field

Tools

VivaTicket

Tunn3l

Gantner Locker System

Job description

A leading entertainment company in the United Arab Emirates is looking for a Ticketing Senior Manager. This pivotal role involves managing ticketing systems, driving operational efficiency, and collaborating with cross-functional teams. Ideal candidates should possess a Bachelor's degree, extensive experience with ticketing applications, and strong project management skills. This position offers an opportunity to work in a dynamic environment, ensuring compliance and optimal performance of critical business tools.