Senior Card Operations & Compliance Manager

Emirates Investment Bank pjsc; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A prominent financial institution in Dubai seeks a Card Operations Manager to oversee the operational lifecycle of card products. The role includes managing compliance with regulations, leading fraud management efforts, and ensuring timely settlements. Candidates should hold a Bachelor's degree and possess at least 10 years of card operations experience, including strong knowledge of payment network standards. Excellent analytical and stakeholder management skills are crucial for success in this role.

Qualifications

• Minimum 10 years of experience in card operations.
• Strong knowledge of JAYWAN/VISA/Mastercard rules and standards.
• Experience with fraud management and settlement functions.

Responsibilities

• Overseeing operational lifecycle of bank’s card products.
• Leading compliance with regulatory updates and operational controls.
• Managing service providers for fraud management and chargebacks.
• Ensuring timely settlement and reconciliation of transactions.

Skills

Regulatory adherence

Analytical skills

Stakeholder management

Communication skills

Education

Bachelor’s degree in business, Finance, or related field

Tools

Card management systems

Core banking systems

Settlement platforms

Job description

A prominent financial institution in Dubai seeks a Card Operations Manager to oversee the operational lifecycle of card products. The role includes managing compliance with regulations, leading fraud management efforts, and ensuring timely settlements. Candidates should hold a Bachelor's degree and possess at least 10 years of card operations experience, including strong knowledge of payment network standards. Excellent analytical and stakeholder management skills are crucial for success in this role.