Senior Administrator- Finance Department 0-2 years of working experience

Virtua Advanced Solution; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to handle requests related to taxi plate numbers. This role involves direct interaction with clients, ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills and a proven ability to build relationships with both customers and colleagues. With a focus on delivering exceptional service, you will be responsible for processing applications, following up on requests, and managing payment deliveries. Join a dynamic team and make a significant impact in customer service within a vibrant environment.

Qualifications

• Bachelor's degree or diploma in relevant fields required.
• 2 years of customer service experience with basic computer skills.

Responsibilities

• Process customer requests related to taxi plate numbers.
• Follow up on applications and communicate with customers.
• Ensure payment delivery to concerned parties.

Skills

Communication Skills

Listening Skills

Teamwork

Basic Computer Literacy

Business Writing

Fluency in English

Fluency in Arabic

Education

Bachelor's degree in Accounts / Business / Finance

Diploma

High School

Job description

1. JOB PURPOSE: To provide the Customer Service related to Taxi plate number and process requests, directly dealing with clients internally and externally.

2. KEY RESULTS ACCOUNTABILITIES:

1. Submitted applications from beneficiaries or heirs.
2. Follow up on requests.
3. Follow up on pending applications and confirm approval for process.
4. Communicate with customers.
5. Follow up on payment delivery to the concerned parties.
6. Perform other related duties as assigned.

Qualifications:

3. KNOWLEDGE, SKILLS AND EXPERIENCE:

1. Bachelor's degree in Accounts / Business / Finance / Diploma / High School.
2. 02 years of working experience; basic computer literacy required.
3. Exceptional listener and communicator who effectively conveys information verbally and in writing.
4. Resourceful team player who excels at building trusting relationships with customers and colleagues.
5. Fluent in English reading, writing, and speaking; Arabic will be an advantage.
6. Excellent business writing skills.

Remote Work: No

Employment Type: Full-time