Sales Support Executive

NielsenIQ; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A global data analytics company in Sharjah is looking for a Sales Support Coordinator. This role involves coordinating sales operations, managing customer service, and optimizing sales processes. The ideal candidate has 2-8 years of experience, strong analytical skills, and proficiency in Excel and Power BI, among other tools. You will be responsible for maintaining records, supporting lead generation, and ensuring timely communication with clients.

Qualifications

• 2-8 years of experience in a relevant sales support role.
• Strong analytical and organizational skills are a must.
• Proficiency in tools like Excel and Power BI is essential.

Responsibilities

• Coordinate sales operations and assist in reporting.
• Support lead generation and ensure customer satisfaction.
• Prepare quotations and manage client communication.
• Maintain CRM records and prepare sales performance reports.

Skills

Strong analytical skills

Proficiency in Excel

Proficiency in Power BI

Excellent communication skills

Excellent organizational skills

Tools

SAP

MS Office

Job description

Overview

The role involves coordinating sales operations, managing customer service, optimizing sales processes, and ensuring timely delivery and payment collection.

Responsibilities

• Coordinate sales operations, assist in reporting, support lead generation, and ensure customer satisfaction while collaborating with marketing and maintaining records.
• Assist in order processing, maintain records, coordinate client inquiries, and possess strong communication and organizational skills.
• Provide sales support, client coordination, and operational assistance to achieve sales targets; support pipeline management, data analysis, and reporting using Power BI.
• Prepare quotations, manage documentation, and ensure timely quotes and communication with clients and sales teams.
• Develop client relationships, deliver customer support in logistics or automotive contexts, and provide tailored presentations as needed.
• Coordinate with clients for lead follow-ups, analyze sales performance, and support marketing initiatives.
• Maintain CRM records and prepare reports using Excel and Power BI.
• Support administrative tasks, manage projects, and foster customer relationships in a dynamic sales support role.

Qualifications

• 2 - 8 years of experience (as per listing)
• Location: Ajman, United Arab Emirates (UAE)
• Strong analytical skills; proficiency in Excel and Power BI; excellent communication and organizational skills.
• Experience with SAP, MS Office, or other relevant tools as mentioned.