Sales Support Associate

IFZA; Dubai; On-site; AED 70,000 - 100,000; Full time

Job summary

A dynamic sales organization in Dubai is looking for a Sales Support Associate to assist in sales activities and achieve budget targets. The role requires fluent English proficiency, project management skills, and experience with CRM software like Zoho. Responsibilities include generating reports, liaising with various departments, and managing leads. Benefits include annual leave, medical insurance, and a diverse international team.

Benefits

International team (over 60 nationalities)

24 working days as annual leave

Annual flight home

Life insurance plan

Medical insurance plan

Qualifications

• Proven work experience as a Sales Executive or similar role.
• Ability to manage multiple initiatives concurrently.
• Track record of achieving sales targets.

Responsibilities

• Assist the Sales Controller with various tasks.
• Engage in all CRM activities.
• Generate reports and data for sales meetings.
• Manage monthly attendance of the Sales team.
• Liaise closely with marketing, finance, and operations.

Skills

Fluent proficiency in English

Project management skills

Proficiency in MS Office

Experience in CRM software (e.g., Zoho)

Interpersonal and communication skills

Time management and planning capabilities

Tools

Zoho CRM

MS Office

Job description

The Sales Support Associate assists all sales activities and monitors progress made to achieve the budget targets, on a corporate level, on a department level and on the level of individual client managers.

Responsibilities

• Assisting the Sales Controller
• Engaging in all CRM activities, staying updated on its features to maximize system benefits
• Generating reports as required
• Liaising closely with marketing, finance, sales support, and operations to keep clients updated
• Pre-qualifying and coordinating with the sales controller to handle new leads
• Following up on existing cold/warm leads
• Cold calling/emailing old existing leads to check their continued interest and assigning them to the relevant Sales personnel
• Closely monitoring quality of leads, conversions and the whole process
• Preparing and managing monthly attendance of the Sales team
• Generating reports and data for weekly sales meetings and as and when required
• Preparing presentations and analyzing sales reports
• Increasing data consistency in Zoho CRM

Requirements

• Fluent proficiency in English (both written and verbal) is essential
• Project management skills, with the ability to manage multiple initiatives concurrently
• Proficiency in MS Office suite and CRM software (e.g., Zoho)
• Proven work experience as a Sales Executive or a related role, with a track record of achieving sales targets and fostering client relationships
• Exceptional interpersonal and communication skills, coupled with adaptability to thrive in a dynamic and evolving industry
• Effective time management and planning capabilities to prioritize tasks and meet deadlines

Benefits

• International team (over 60 nationalities)
• 24 working days as annual leave
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)