Sales Operations Specialist

Ingram Micro; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Sales Operation Specialist to enhance their Sales Operations team. This role is pivotal in ensuring seamless order management and delivering exceptional customer service. You will be responsible for managing sales order packs, processing orders, and coordinating logistics, all while leveraging your technical knowledge and customer service skills. The company values growth and inclusivity, offering continuous learning and leadership opportunities to help you thrive in your career. If you are motivated and possess excellent organizational skills, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in Operations with a focus on order management.
• Strong IT knowledge and ability to learn technical information.

Responsibilities

• Manage sales order packs and ensure data accuracy.
• Coordinate logistics and oversee order dispatching.

Skills

Excellent communication

Excel

Time management

Customer service

Organizational skills

Tools

SAP

Job description

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Join Us at the Forefront of Technology Distribution

Are you ready to make every day count? At Ingram Micro, we are the business behind the world's brands reaching nearly 90% of the global population. We help businesses run better, grow faster, and achieve their sustainability goals. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.

Your Role in Making an Impact

As a Sales Operation Specialist, you will play a critical role in our Sales Operations team, ensuring seamless order management and exceptional customer service. Your technical background and customer-facing delivery experience will be key in supporting our mission to redefine distribution.

What You Will Do

1. Manage Sales Order Packs: Check and follow up with sales for missing data.

2. Sales Order Entry: Process sales orders in One Shop and enter quotes accurately.

3. Credit Control Coordination: Work with credit control on releases and support related queries.

4. Order Status Monitoring: Track orders at all stages and inform sales of status and lead times.

5. Logistics Coordination: Oversee order dispatching and full logistics coordination.

How You Can Get This Chance

1. Experience: 3-5 years in Operations.

2. Motivation and Attitude: Highly motivated with a positive attitude and excellent organizational skills.

3. IT Knowledge: Some knowledge of the IT industry and the ability to learn technical information.

4. System Knowledge: SAP knowledge is a great advantage.

5. Skills: Excellent communication, Excel, and time management skills with a strong command of English.

Your Growth with Us

At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Join us and be part of a company where integrity, responsibility, and talent are celebrated. Let's shape tomorrow together.