Sales Associate

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A retail organization is seeking a Sales Associate to provide excellent customer service and ensure the store's presentation aligns with set standards. Responsibilities include greeting customers, managing stock levels, and conducting transactions accurately. Candidates should possess a high school diploma, fluency in English, and proficiency in MS Office. This position emphasizes teamwork and customer-focused service while maintaining an orderly shopping environment.

Qualifications

• High school diploma required for the role.
• Fluency in English is essential for communication.
• Proficiency in MS Office for administrative tasks.

Responsibilities

• Greet customers and offer assistance to ensure their needs are met.
• Keep shelves stocked and store clean to align with brand standards.
• Provide excellent customer service through upselling and cross-selling.
• Conduct accurate stock inventory to prevent security issues.

Skills

Fluency in English

Proficiency in MS Office

Teamwork

Education

High School Degree

Job description

Job Description - Sales Associate (SAL001697)

Job Number

SAL001697

Responsibilities

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Provide exceptional customer service by performing up‑selling, cross‑selling, suggesting alternatives and following up on customers' requests
• Specific for Multimedia: Inform Department Manager of unavailable and non‑performing products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
• Specific for Multimedia: Up‑sell and cross‑sell products and services in order to reach hourly and daily sales targets
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Handle cash register and transactions with the customers in an effective and accurate manner as required
• Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

Qualifications

• High School Degree
• Fluency in English
• Proficiency in MS Office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity
• Planning and Organizing: level 1
• Self‑Development: level 2
• Communication Skills: level 2
• Customer Focus: level 1
• Initiative: level 2
• Teamwork: level 2

Organization

Decathlon

Primary Location

United Arab Emirates-UAE, Dubai, The Dubai Mall