We are seeking a highly analytical and detail-oriented Program Manager Marketplace to lead strategic initiatives and growth plans across aggregator platforms and marketplaces. Based in Dubai, this role will act as a strategic bridge across overseas markets to enable operational excellence, business scaling, and innovation within our marketplace business.
Key Responsibilities:
Marketplace Marketing Insights
- Evaluate the efficiency and performance of marketing campaigns across aggregator platforms.
- Identify underperforming channels and locations and propose strategies to improve Return on Ad Spend (ROAS).
- Share and implement successful marketing best practices across markets to reduce Ad spend % and maximize ROI.
New Growth Initiatives
- Conduct competitor benchmarking to identify potential growth opportunities.
- Lead pilot experiments and replicate successful business models across geographies.
- Collaborate with local teams to scale innovative product offerings and formats.
- Analyze the impact of new initiatives (e.g., expansions, pricing changes, product launches) to support quick and informed decisions.
- Recommend and implement SOP enhancements and semi-automations for process efficiency.
- Minimize operational changeover time through effective planning and batch staging.
Marketplace Growth Charter
- Define strategic building blocks for marketplace growth tailored to each market.
- Develop and monitor execution roadmaps for marketplace initiatives across countries.
Ideal Candidate Profile:
- Experience: 5-7 years of experience managing and scaling brands on online marketplaces (e.g., Amazon, Noon, Talabat, Careem) or managing a category at an online marketplace.
- GCC Exposure: Minimum 3-4 years of work experience in the GCC with strong understanding of regional consumer behavior and competitive dynamics.
- E-Commerce Leadership: Experience as a Program Manager or strategic lead working closely with leadership teams in fast-paced e-commerce environments.
- Analytical & Commercial Acumen: Strong data interpretation skills with a solid grasp of unit economics, COGS, margins, advertising costs, and profitability levers.
What We Offer:
- Opportunity to shape marketplace growth across multiple regions
- Work in a high-impact role with senior leadership exposure
- A vibrant entrepreneurial culture that values innovation and speed