Outlet Captain

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader in Dubai is seeking a dedicated individual for a role focused on serving food and alcoholic beverages to guests. The ideal candidate will be responsible for maintaining cleanliness in work areas and supporting management in various employee-related tasks. A high school diploma or G.E.D. equivalent is required, along with at least two years of relevant experience. This position emphasizes teamwork and customer service excellence, ensuring an optimal dining experience for all guests while adhering to safety and quality standards.

Qualifications

• At least 2 years of related work experience is preferred.
• No supervisory experience is required.
• Ability to communicate in a clear and professional manner.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Maintain cleanliness of work areas throughout the day.
• Assist management in hiring, training, and motivating employees.
• Ensure adherence to safety and security policies.

Skills

Communication skills

Teamwork

Customer service

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

Description

Position Summary

Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait recook orders and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements allergies dietary needs and special requests to the kitchen. Inspect the cleanliness and presentation all china glass and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.

Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.