Officer, Digital Onboarding(Part-Time) - Emiratized Role

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 30,000 - 60,000; Part time

Job summary

An established industry player is looking for a detail-oriented Officer for Digital Onboarding to enhance customer experiences in Abu Dhabi. This part-time role offers a unique opportunity to contribute to the bank's digital transformation efforts. You will facilitate the onboarding process, utilize CRM systems, and ensure compliance with banking regulations. The ideal candidate will possess excellent communication skills in both English and Arabic, along with a customer-oriented mindset. Join this innovative team and help shape the future of digital banking in the UAE.

Qualifications

• Excellent communication skills in English and Arabic.
• Proven ability to manage time effectively in a part-time role.

Responsibilities

• Facilitate digital onboarding for new customers ensuring a smooth experience.
• Collaborate with teams to improve digital onboarding procedures.

Skills

Verbal Communication

Written Communication

Customer Service

Time Management

Basic IT Skills

Tools

CRM Systems

Digital Onboarding Platforms

Job description

We are seeking a detailoriented and customerfocused Officer Digital Onboarding (PartTime) to join our team in Abu Dhabi United Arab Emirates. This role offers an exciting opportunity to contribute to our digital transformation efforts and enhance our customer onboarding experience.

• Facilitate the digital onboarding process for new customers ensuring a smooth and efficient experience
• Utilize digital onboarding platforms and CRM systems to manage customer information and documentation
• Provide excellent customer service addressing inquiries and resolving issues related to the onboarding process
• Collaborate with crossfunctional teams to streamline and improve digital onboarding procedures
• Ensure compliance with UAE banking regulations and internal policies throughout the onboarding process
• Maintain accurate records and generate reports on onboarding metrics
• Identify opportunities for process improvement and contribute to the development of new digital onboarding solutions
• Participate in training sessions to stay updated on the latest digital onboarding technologies and best practices

Qualifications :

• Excellent verbal and written communication skills in English and Arabic
• Proven ability to manage time effectively and handle multiple tasks in a parttime capacity
• Customeroriented mindset with a commitment to providing exceptional service
• Basic IT skills and ability to quickly adapt to new technologies

Remote Work :

No

Employment Type :

Parttime