Manager Logistics Fleet Partnerships

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead fleet partner management in a fast-paced logistics environment. This role involves driving compliance, enhancing operational efficiency, and fostering strong relationships with partners. Ideal candidates will possess a strategic mindset, excellent problem-solving skills, and the ability to communicate effectively in both Arabic and English. Join a pioneering local delivery platform that operates globally and is committed to delivering exceptional service. If you are passionate about logistics and operations, this opportunity is perfect for you.

Qualifications

• 5-7 years' experience in fleet partner management, logistics, or operations.
• Strong analytical skills and problem-solving abilities.

Responsibilities

• Drive fleet partner compliance and optimize operations across the region.
• Develop relationships with key fleet partners and enhance logistics products.

Skills

Fleet Partner Management

Logistics

Operations

Problem-Solving

Analytical Skills

Relationship Management

Strategic Mindset

Fluency in Arabic

Fluency in English

Job description

About the opportunity

What's On Your Plate?

You will have the following responsibilities:

1. Own and drive fleet partner compliance across the region, ensuring adherence to contractual, operational, and regulatory standards.
2. Support the coordination between Regional Logistics, Product, and Data Science teams to define, build, and enhance fleet partner-related logistics products.
3. Drive automation and process improvements to optimize fleet operations and performance tracking.
4. Develop and implement a structured account management framework to strengthen relationships with key fleet partners across the region.
5. Oversee fleet partner performance evaluation, leveraging data insights to drive continuous improvement and refine performance pillars and reward system.
6. Work closely with cross-functional teams to address fleet partner challenges, drive operational excellence, and advocate for rider wellbeing through our fleet partners.

What you need to be successful

What Did We Order?

1. You are a self-starter and take a high degree of ownership.
2. 5-7 years' experience in fleet partner management, logistics, or operations, preferably in a leadership role.
3. Ability to build and manage strong relationships with external partners and internal stakeholders.
4. Excellent problem-solving abilities, high degree of analytical skills, and a strategic mindset to drive long-term improvements.
5. You are a native Arabic speaker with fluency in English.

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.