Luxury Concierge & Guest Experience Specialist

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Guest Experience Expert to enhance guests' stays through superior service. This role involves being proactive in meeting guest needs, processing requests, and ensuring a welcoming atmosphere. Candidates must have a high school diploma and demonstrate the ability to stand for long periods and handle light lifting tasks. The company values diversity and offers equal opportunities for all associates.

Qualifications

• Ability to stand, sit, or walk for extended periods.
• Hands-on approach to work, able to lift and carry objects up to 10 pounds.

Responsibilities

• Enable smooth check-in and check-out experiences for guests.
• Deliver personalized services that enhance the guest's stay.
• Process operational needs and address guest requests effectively.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Dubai is seeking a Guest Experience Expert to enhance guests' stays through superior service. This role involves being proactive in meeting guest needs, processing requests, and ensuring a welcoming atmosphere. Candidates must have a high school diploma and demonstrate the ability to stand for long periods and handle light lifting tasks. The company values diversity and offers equal opportunities for all associates.