Learning and Development Executive

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hotel brand is seeking a qualified individual for a training position in Abu Dhabi. The role includes developing training materials and conducting training sessions, ensuring compliance with safety standards, and fostering a positive work environment. Candidates should possess a high school diploma and experience in a supervisory role. Excellent communication and customer service skills are essential for success in this position.

Qualifications

• Experience working in a similar role for at least a year.
• Supervisory experience is required.
• Ability to develop and maintain positive working relationships.

Responsibilities

• Assist in hiring, training, and motivating employees.
• Conduct safety training and monitor adherence to safety policies.
• Ensure excellent guest service according to company standards.

Skills

Training development

Staff management

Safety training

Communication

Customer service

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Meet with managers department and division heads to discuss staffing needs recruitment needs open requisitions and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design develop and produce training materials (e.g. facilitator/participant workbooks manuals brochures job aids posters). Prepare for training classes (e.g. materials setup classes breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation.

Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time or for an entire work shift. Enter and locate work-related information using computers and/or point of sale systems. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.