Key Accounts Manager – Dubai, United Arab Emirates

Envision Partnership; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Key Accounts Manager to drive business development and foster client relationships. This role involves identifying potential prospects, managing key accounts, and ensuring customer satisfaction while achieving revenue targets. The ideal candidate will thrive in a fast-paced environment, utilizing strong negotiation and analytical skills to deliver innovative solutions. Join a leading HR professional services firm that values excellence and integrity, and make a significant impact in the Middle East and beyond. If you are goal-oriented and a team player, this opportunity is perfect for you.

Qualifications

• 3-6 years of experience in business development and key account management.
• Proven track record in successful BD/KA projects.

Responsibilities

• Identify and develop client relationships with regional firms.
• Manage the sales cycle of Key Accounts and complex solutions.
• Negotiate contracts and ensure client satisfaction.

Skills

Business Development

Client Relationship Management

Negotiation Skills

Analytical Skills

Communication Skills

Time Management

Sales Techniques

Education

Bachelor's Degree

MBA

Tools

CRM Software

Job description

Job Title: KEY ACCOUNTS MANAGER

Job Location: Dubai, United Arab Emirates

Line Manager: Consultant/Partner

Company Description:

A leading HR Professional services firm covering the Middle East, North Africa, and Turkey, providing unparalleled knowledge of the local and regional market, delivering high-end quality services with excellence and integrity.

Job Summary Overview:

• Work in all areas related to Business Development, building market insight and targeting potential prospects.
• Handle client accounts in the company, serving as the lead point of contact for all key client matters.
• Anticipate client needs and work within the company to ensure deadlines are met.
• Acquire new customers and maintain long-term relationships.
• Ensure customer processes run smoothly for sustainable loyalty.

Tasks: Key Accountabilities/ Responsibilities

• Identify and develop client business relationships with regional and multi-national firms.
• Generate revenue in your area of specialization in a target-driven environment.
• Use sales, business development, marketing techniques, and networking to attract business.
• Engage and build trust with clients in a professional manner.
• Build strategies to maximize output and revenue generation.
• Manage the sales cycle of Key Accounts and complex solution-based sales.
• Translate business needs into potential solutions, leading the sales process from start to finish.
• Estimate the financial impact of opportunities.
• Negotiate client contracts and establish timelines for performance.
• Expand relationships with existing customers by proposing solutions that meet their objectives.
• Resolve issues and maintain trust with customers.
• Plan and present reports on account progress and goals.
• Manage CRM data ownership and accountability.

Requirements and qualifications:

• BA and/or MBA with minimum 3-6 years of relevant work experience.
• Strong record of successful BD/KA projects.
• Proactive in making warm/cold calls to pitch business.
• Attention to detail and ability to work in a fast-paced environment.
• Creative with innovative campaign ideas to improve KPIs.
• Data-driven and analytical skills.
• Excellent communication and presentation skills.
• Strong negotiation and relationship-building skills.
• Able to multitask, prioritize, and manage time efficiently.
• Goal-oriented, organized, and a team player.
• Solid computer skills.