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Housekeeping Supervisor

InterContinental

Dubai

On-site

AED 60,000 - 120,000

Full time

5 days ago
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Job summary

InterContinental is seeking a dedicated Housekeeping Supervisor to lead daily operations and uphold service standards in a 5-star hotel setting. The role requires at least 2 years of experience in housekeeping and fluency in English, providing a competitive salary and a chance to work within a supportive team environment.

Benefits

Competitive financial and benefits package
Opportunity to work with a great team

Qualifications

  • At least 2 years experience in a 5-star hotel environment.
  • Fluent in English.
  • Knowledge of Microsoft Office and Opera software.

Responsibilities

  • Lead daily operations to meet service standards.
  • Handle guest concerns and maintain service quality.
  • Assist with departmental scheduling and training.

Skills

Fluent English
Microsoft Office
Opera

Job description

Your responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly, and engaging service
  • Lead the day-to-day operation of the department to ensure service standards are followed
  • Handle Guest concerns and react accordingly, logging and notifying the proper areas and complying with Company s Corporate Code of Conduct
  • Assist with the preparation of efficient departmental work schedules
  • Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues
  • Ensure Room Attendants are informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items to the Engineering department
  • Follow all safety and sanitation policies

Ideally, you'll have some or all the following qualifications and experience we're looking for:

  • At least 2-year experience working in a 5-star hotel industry in a Housekeeping environment
  • Must speak fluent English
  • Knowledge of Microsoft Office and Opera

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG by

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