Overview
Manage housekeeping operations, handle guest requests, ensure communication, and possess strong organizational and IT skills for exceptional service.
Responsibilities
- Oversee housekeeping operations and coordinate the team to maintain cleanliness and high standards.
- Respond to guest requests and ensure guest satisfaction through effective communication and timely service.
- Develop cleaning schedules, manage inventory and supplies, and ensure compliance with health and safety standards.
- Train staff, assign tasks, supervise performance, and maintain professional relationships with guests and team members.
- Handle keys, pagers, Lost and Found, and ensure efficient operations and safety procedures.
- Coordinate with departments to fulfill guest requests and maintain records of housekeeping activities.
- Manage room status, scheduling, and quality control to sustain high cleanliness standards.
- Maintain cleanliness in guest areas, perform routine cleaning tasks, and ensure attention to detail.
Qualifications
- High school diploma or equivalent preferred.
- Strong organizational and communication skills.
- Experience in supervising housekeeping staff and coordinating tasks.
- Knowledge of inventory management and basic English proficiency.
- Ability to work in a fast-paced hospitality environment and respond to guest needs promptly.
- Attention to detail and a team-oriented attitude.
Additional Information
Locations mentioned include Dubai and Abu Dhabi, United Arab Emirates (UAE). The description reflects housekeeping coordination roles, scheduling, inventory management, and guest-focused service.