Guest Reservations Specialist — Elevate Service

Park Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in the United Arab Emirates is seeking passionate and dynamic Revenue professionals. The ideal candidate will deal with guest room reservations, ensure exceptional customer service, and maintain good public relations. Applicants should have a degree in hospitality, previous hotel reservations experience, and strong communication skills. Join this energetic environment committed to excellence in customer service.

Qualifications

• Previous experience in hotel reservations required.
• Excellent written and oral proficiency in English is essential.
• Computer literacy is a must.

Responsibilities

• Process and confirm guest room reservations.
• Input all reservations into the computer.
• Stay updated with all the promotions in and around the hotel.
• Maintain an accurate room status at all times.
• Organize visa requests for hotel guests.

Skills

Customer Focus

Teamwork

Communication Skills

Proactivity

Adaptability

Education

Diploma/degree in Hospitality

Job description

A prestigious hotel in the United Arab Emirates is seeking passionate and dynamic Revenue professionals. The ideal candidate will deal with guest room reservations, ensure exceptional customer service, and maintain good public relations. Applicants should have a degree in hospitality, previous hotel reservations experience, and strong communication skills. Join this energetic environment committed to excellence in customer service.