Guest Experience Front Desk Host

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Front Office Host to provide exceptional customer service and ensure efficient reception operations. The ideal candidate will have experience in a customer-focused environment and a commitment to excellence. Responsibilities include managing guest queries, facilitating check ins and outs, and maximizing room occupancy through effective up-selling techniques. Join a dedicated team and contribute to creating remarkable guest experiences in the vibrant hospitality sector.

Qualifications

• Previous experience in a customer-focused industry.
• Ability to work independently and as part of a team.
• Commitment to delivering high customer service.

Responsibilities

• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience for Guests, including check in/out.
• Maximize room occupancy and use up-selling techniques.

Skills

Customer service

Communication skills

IT proficiency

Teamwork

Education

High school certificate or equivalent

Job description

A leading hospitality company in Dubai seeks a Front Office Host to provide exceptional customer service and ensure efficient reception operations. The ideal candidate will have experience in a customer-focused environment and a commitment to excellence. Responsibilities include managing guest queries, facilitating check ins and outs, and maximizing room occupancy through effective up-selling techniques. Join a dedicated team and contribute to creating remarkable guest experiences in the vibrant hospitality sector.