Guest Experience Associate - Front Desk & Room Reservations

Marriott Hotels Resorts; Fujairah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hotel chain in Fujairah is looking for a Guest Services Associate to manage room assignments and guest check-ins. The role involves coordinating procedures, handling requests, and ensuring a high standard of guest care. Ideal candidates should possess strong guest service skills and a high school diploma or G.E.D. Experience in a related field is preferred but not mandatory. Join a diverse team committed to excellent service in a professional environment.

Qualifications

• Strong guest service skills with the ability to anticipate needs.
• Excellent verbal and written communication skills.
• Ability to work well under pressure and maintain professionalism.

Responsibilities

• Assign rooms according to guest requests and preferences.
• Process all guest check-ins and check-outs.
• Coordinate check-in and pre-registration procedures.

Skills

Guest service skills

Communication skills

Organizational skills

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Fujairah is looking for a Guest Services Associate to manage room assignments and guest check-ins. The role involves coordinating procedures, handling requests, and ensuring a high standard of guest care. Ideal candidates should possess strong guest service skills and a high school diploma or G.E.D. Experience in a related field is preferred but not mandatory. Join a diverse team committed to excellent service in a professional environment.