Global Operations Leader - Fintech SaaS & ERP (Bali)

IBMC; United Arab Emirates; On-site; AED 330,000 - 478,000; Full time

Job summary

An international fintech firm is seeking an Operational Manager based in the UAE to unify and scale operations across its entities in Singapore, Hong Kong, and Indonesia. The role involves leading operational planning, implementing ERP systems, and developing SOPs. Candidates should have 8-12 years of operations experience in SaaS or fintech, along with strong analytical and leadership skills. This pivotal position offers opportunities for professional development and career advancement.

Benefits

Collaborative and supportive work environment

Opportunities for professional development

Qualifications

• 8–12 years’ experience in operations, preferably within SaaS, fintech, or prop trading.
• Proven experience in ERP evaluation and implementation.
• Strong analytical, leadership, and communication skills.

Responsibilities

• Translate the group’s strategic vision into measurable operational frameworks.
• Design, document, and roll out Standard Operating Procedures for all major operational domains.
• Align Singapore, Hong Kong, and Indonesia functions under a unified structure.

Skills

Leadership

Analytical skills

Communication

Process optimization

SaaS workflow understanding

Education

Bachelor’s or Master’s in Business, Operations, or Systems Management

Tools

ERP systems

SOP design tools

Job description

An international fintech firm is seeking an Operational Manager based in the UAE to unify and scale operations across its entities in Singapore, Hong Kong, and Indonesia. The role involves leading operational planning, implementing ERP systems, and developing SOPs. Candidates should have 8-12 years of operations experience in SaaS or fintech, along with strong analytical and leadership skills. This pivotal position offers opportunities for professional development and career advancement.