Gaming Equipment Administration Team Leader

ARRISE; Ras Al Khaimah; On-site; AED 183,000 - 258,000; Full time

Job summary

A leading gaming company in Ras al-Khaimah is seeking a Gaming Equipment Administration Team Leader to manage equipment operations. Responsibilities include maintaining inventory, conducting equipment analysis, and supervising the team. Ideal candidates will have a university degree and at least 2 years of experience in a similar role, along with strong organizational and communication skills. This position offers a competitive salary, private health insurance, and opportunities for career advancement.

Benefits

Competitive salary

Private health insurance

International work environment

Opportunities for advancement

Qualifications

• Minimum 2 years in a similar role, preferably in gaming or equipment management.
• Strong PC skills.
• Exceptional ability to manage workflows and inventory.

Responsibilities

• Maintain records and oversee quality and quantity of gaming equipment.
• Inspect gaming equipment to ensure compliance with standards.
• Place orders for new equipment or spare parts as needed.
• Document inventory changes and manage records.
• Delegate tasks and evaluate team performance.
• Develop workflows and procedures to enhance productivity.
• Identify and resolve issues in equipment management.
• Collaborate with various departments to ensure alignment.
• Prepare detailed reports on KPIs and budget reviews.
• Ensure compliance with company policies and safety standards.

Skills

Organizational skills

Communication skills

Technical proficiency

Attention to detail

Flexibility

Education

University degree in a relevant field

Tools

Inventory management tools

Job description

Role Description

We are seeking a dedicated Gaming Equipment Administration Team Leader to manage and oversee gaming equipment operations, ensuring compliance with company standards. Responsibilities include inventory management, equipment analysis, process standardization, and team supervision. You will train and coach team members, create workflows, and collaborate with multiple departments to enhance operational efficiency. This role requires strong organizational skills, technical expertise, and the ability to work in a fast-paced, dynamic environment.

Responsibilities

• Inventory Management and Control: Maintain records and oversee the quality and quantity of all gaming equipment, such as roulette wheels, dice, cards, and auxiliary equipment. Ensure studios are equipped with necessary and functional gaming tools.
• Equipment Analysis and Testing: Regularly inspect roulette balls, playing cards, and other gaming equipment to ensure compliance with company standards. Monitor and address deviations or defects.
• Procurement and Order Management: Place orders for new equipment or spare parts (e.g., felts, rims, dice) as needed for operations. Coordinate with suppliers to ensure timely delivery.
• Administrative Oversight: Perform related administrative tasks, such as documenting inventory changes, tracking testing equipment, and managing photo session tools. Create and maintain accurate reports and logs.
• Staff Supervision and Development: Delegate tasks, organize workflows, and evaluate team performance. Motivate and coach new employees, providing training as needed to ensure high team efficiency.
• Process Standardization: Develop and implement workflows, procedures, and key performance indicators (KPIs) to enhance team productivity. Contribute to process standardization in line with ISO requirements.
• Problem Resolution: Take a proactive approach in identifying and resolving issues or anticipating potential challenges in gaming equipment management.
• Collaboration: Work closely with departments such as Training, Risk/Surveillance, and HR to ensure alignment with company objectives.
• Reporting and Communication: Prepare detailed daily, quarterly, and yearly reports on KPIs, budget reviews, and team activities for senior management.
• Compliance and Safety: Ensure compliance with company policies, industry standards, and legislative requirements. Maintain the confidentiality of company information and prioritize workplace health and safety.

Candidate Requirements

• Educational Background: University degree in a relevant field.
• Work Experience: Minimum 2 years in a similar role, preferably in gaming or equipment management.
• Technical Proficiency: Strong PC skills and familiarity with inventory management tools.
• Organizational Skills: Exceptional ability to manage workflows, inventory, and team tasks effectively.
• Communication Skills: Excellent verbal and written communication skills in English.
• Flexibility: Availability to work in shifts (8 hours/day, 5 days a week, across 3 shifts).
• Attention to Detail: High level of accuracy and precision in all tasks.

Nice to Have

• Process Improvement Expertise: Experience with ISO process standardization.
• Technical Knowledge: Familiarity with gaming equipment testing and calibration.
• Additional Skills: Fluency in additional languages for improved collaboration across regions.

Benefits

• Competitive salary.
• Private health insurance from day one.
• International work environment.
• Opportunities for advancement to higher positions

Ready to Elevate Your Career? Join ARRISE Today!

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.

What makes ARRISE different?

• We’re more than a company—we’re a community of over 7,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
• We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
• We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.