Front Office Team Leader: Guest Experience Champion

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality company in Dubai seeks a Front Office Team Leader to provide exceptional customer service and ensure memorable guest experiences. The ideal candidate should have a degree in hospitality management and at least two years of relevant experience. This role involves anticipating guest needs, addressing inquiries, and maintaining high standards of grooming and professionalism. Full-time position with no remote work option.

Qualifications

• Minimum two years experience in Front Office.
• Demonstrated leadership skills.
• Personable with excellent grooming standards.

Responsibilities

• Provide professional and customer-focused service to guests.
• Anticipate guest needs and handle inquiries.
• Ensure guest satisfaction and follow up timely.

Skills

Customer-driven

English communication skills

Leadership skills

Proactive

Education

Degree in hospitality management

Job description

A hospitality company in Dubai seeks a Front Office Team Leader to provide exceptional customer service and ensure memorable guest experiences. The ideal candidate should have a degree in hospitality management and at least two years of relevant experience. This role involves anticipating guest needs, addressing inquiries, and maintaining high standards of grooming and professionalism. Full-time position with no remote work option.