Front Office Supervisor

Minor International; Sir Bani Yas; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand seeks a Front Office Supervisor for Desert Islands Resort & Spa. This full-time role involves enhancing guest experiences, guiding the team, and managing arrivals/departures. The ideal candidate should have supervisory experience in a hotel environment, excellent customer service skills, and the ability to effectively manage time.

Qualifications

• Previous office supervisory experience.
• Extensive experience working within a Hotel/Resort environment.
• Ability to manage time effectively.

Responsibilities

• Guide & support the team in providing outstanding guest welcoming and experiences.
• Conduct guest arrivals and departures.
• Resolve & respond to guest complaints in a timely and professional manner.

Skills

Customer service skills

Time management

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

We are looking to appoint a Front Office Supervisor at Desert Islands Resort & Spa by Anantara on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensuredaily tasks are completed accurately and in a timely manner
• Conductguest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

Qualifications

• Previous office supervisory experience
• Extensive experience working within a Hotel/ Resort environment
• Exceptional customer service skills and an unwavering positive attitude
• Ability to manage time effectively
• Professional presentation essential
• Availability to work weekends if required

Additional Information

Remote Location