Front Office Coordinator & Visitor Experience Lead

PricewaterhouseCoopers; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading professional services firm in Dubai is hiring an Associate to manage the reception area and provide administrative support. The ideal candidate will have at least 3 years of experience in customer service and strong organizational skills. Responsibilities include greeting visitors, handling inquiries, maintaining logs, and coordinating events. Fluency in English is required, and knowledge of Arabic is a plus. Join our team and contribute to a high-quality service environment.

Qualifications

• Min 3 years of experience in customer service related role such as front desk or receptionist role.
• Fluency in spoken and written English; proficiency in Arabic is an advantage.

Responsibilities

• Handle reception area activities as the first point of contact.
• Greet visitors and ensure they are attended to promptly.
• Maintain visitor and caller logs and assist with check-in process.
• Coordinate with security and mailroom for services.
• Support office manager in event planning and organization.

Skills

Strong organizational skills

Excellent oral communication skills

Professional telephone manner

Ability to work under pressure

Ability to work on own initiative

Team player

Warm, friendly demeanor

Basic PC skills

Basic keyboard skills

Education

High school certificate or Bachelor's degree

Job description

A leading professional services firm in Dubai is hiring an Associate to manage the reception area and provide administrative support. The ideal candidate will have at least 3 years of experience in customer service and strong organizational skills. Responsibilities include greeting visitors, handling inquiries, maintaining logs, and coordinating events. Fluency in English is required, and knowledge of Arabic is a plus. Join our team and contribute to a high-quality service environment.