Front Desk Agent - Delta Hotels Dubai Investment Park

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality company in Dubai is looking for a Guest Experience Expert to create memorable experiences for guests. The role involves delivering various services, ensuring a professional atmosphere, and maintaining high operational standards. Candidates should have a high school diploma and are not required to have prior experience. If you're proactive and dedicated to guest satisfaction, this is an excellent opportunity to join a diverse team.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• None supervisory experience required.

Responsibilities

• Deliver a wide range of services that guide guests throughout their stay.
• Address guest requests and complete reports.
• Ensure a professional appearance and adhere to company policies.

Education

High school diploma or G.E.D. equivalent.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we aim to create an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests throughout their stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for extended periods) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is essential for Guest Experience Experts to deliver excellent service to our guests and support our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: None.
• License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.

Required Experience: Unclear seniority