Franchise Hotel - Information Technology Supervisor

InterContinental Hotels Group; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A global hotel group in Dubai is seeking an IT Supervisor to ensure systems efficiency and security. The ideal candidate should have a diploma in IT and 4 years of related experience. Responsibilities include servicing hardware, maintaining IT standards, and training staff. This position offers a competitive salary along with inclusive team benefits.

Benefits

Competitive salary

Inclusive team environment

Opportunities for career growth

Qualifications

• 4 years’ related experience with computer set-up and troubleshooting.
• Working knowledge of networks, operating systems, and databases.
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards).

Responsibilities

• Primary contact for servicing computer hardware and systems.
• Maintain hardware and software performance and security standards.
• Run training sessions for hotel team on IT systems.

Skills

Analytical skills

Problem-solving

Communication

Teamwork

Proactivity

Education

Diploma or Vocational Certificate in Computer Science or IT

Job description

[aboutus]

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

[daytoday]

Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To deliver a truly first-class service, we need an IT Supervisor capable of installing new systems, boosting security and setting exceptional standards. While making sure our teams have all the tools and resources, they need to make a difference, right at their fingertips.

Every day is different, but you’ll mostly be:
● Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
● Keeping up to date with all our approved systems and technology – from LAN to POS
● Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
● Passing on your expertise to the hotel team by running knowledge sharing and training sessions
● Safeguarding our IT infrastructure against cyberthreats

[requirements]

● Diploma or Vocational Certificate in Computer Science or IT or related field
● 4 years’ related experience with computer set-up and troubleshooting
● Working knowledge of networks, operating systems, and databases
● Strong analytical and problem-solving skills
● Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
● Great communication skills
● You’ll be a team player, proactive, responsible, hardworking, and able to work under pressure

[benefits]

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.