Field Technical Engineer – Onsite Server & Storage

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 10,000 - 12,000; Full time

Job summary

A leading technology solutions provider in Dubai is seeking an Associate Technical Engineer to support hardware deployments and customer incidents. The candidate should have a BE/BTech/BSc/Diploma with 1–2 years of experience and strong skills in hardware components and customer handling. This role requires working on field at customer sites, shadowing senior team members for hands-on knowledge, and contributing to service level agreements. Strong communication and multitasking abilities are vital for success in this position.

Qualifications

• 1–2 years of experience in relevant field.
• Any hardware certifications beneficial.

Responsibilities

• Work on field at customer premises.
• Handle hardware deployments and parts replacement.
• Collaborate with team members during onsite visits.
• Support and troubleshoot critical customer incidents.
• Execute health check services for AMC customers.

Skills

Server Hardware Components

Storage Hardware Components

Hardware Firmware

Windows Server infrastructure

Strong written and verbal communication

Customer handling Skills

Education

BE/BTech/BSc/Diploma

Job description

A leading technology solutions provider in Dubai is seeking an Associate Technical Engineer to support hardware deployments and customer incidents. The candidate should have a BE/BTech/BSc/Diploma with 1–2 years of experience and strong skills in hardware components and customer handling. This role requires working on field at customer sites, shadowing senior team members for hands-on knowledge, and contributing to service level agreements. Strong communication and multitasking abilities are vital for success in this position.