F&B Supervisor (Italian Speaker)

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Staff Manager to ensure optimal teamwork and guest satisfaction. Responsibilities include hiring and training staff, maintaining safety standards, and fostering positive relationships. Candidates should have at least 2 years of relevant experience and a high school diploma. Join a diverse environment focused on talent and unique backgrounds.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Assist management in hiring, training, and evaluating employees.
• Ensure safety and security policies are followed.
• Welcome and acknowledge all guests according to company standards.
• Develop and maintain positive working relationships.
• Ensure adherence to quality expectations.

Skills

Team collaboration

Guest service

Safety and security procedures

Conflict resolution

Education

High school diploma or G.E.D. equivalent

Job description

Overview

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service safety, and well being of guests. Complete work orders for maintenance repairs.

Responsibilities

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation.
• Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; and listen and respond appropriately to concerns of other employees.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings.
• Read and visually verify information in a variety of formats; visually inspect tools, equipment, or machines to identify defects.
• Stand, sit, or walk for an extended period of time or for an entire work shift; move, lift, carry, push, pull and place objects weighing up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination; move through narrow, confined, or elevated spaces; move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None
• Required Experience: Manager

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.