External Fulfillment Specialist, Operations

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global e-commerce company is expanding its team in Dubai and is seeking an Operations Manager. Responsibilities include managing daily operations, ensuring workflow efficiency, and leading team members. Candidates should have experience with Microsoft Office, strong Excel skills, and be willing to work flexible shifts. A high school diploma is required, with a bachelor’s degree preferred.

Qualifications

• 1 year of experience with Microsoft Office products and applications.
• Strong inbound and outbound experience from core FCs.
• Ability to work a flexible schedule including weekends and nights.

Responsibilities

• Manage daily operations for inbound, outbound, and Sort Center processes.
• Ensure efficient workflow and adherence to standard operating procedures.
• Monitor and report on key performance indicators.

Skills

Microsoft Office proficiency

Excellent Excel skills

Strong inbound and outbound experience

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

We are expanding our team within Amazon Operations! Join our team family and contribute to the success of our operations in DXB6!

Key Responsibilities

• Manage daily operations for inbound, outbound, and Sort Center processes
• Ensure efficient workflow and adherence to standard operating procedures
• Lead and motivate team members to achieve performance targets
• Identify and implement process improvements
• Collaborate with cross-functional teams to optimize operations
• Monitor and report on key performance indicators

Qualifications

• 1 year of experience with Microsoft Office products and applications
• High school diploma or equivalent
• Work a flexible schedule/shift including weekends, nights, and/or holidays
• Work 40 hours per week with overtime as required
• Strong inbound and outbound experience from core FCs, knowledge of Sort Center activities, bias for action, and ability to manage external stakeholders
• Excellent Excel skills and experience with automated tools and dashboards
• Bachelor’s degree preferred

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