Epic Ambulatory Analyst / Specialist (immediate joiners, 2 to 4 years, Dubai)

Virtua Advanced Solution; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in healthcare technology is seeking an Epic Ambulatory Analyst/Specialist to implement and optimize the Epic Ambulatory module. This role focuses on enhancing outpatient care through improved workflows and integrated technology. The ideal candidate will have Epic Ambulatory Certification and experience in healthcare IT, ensuring that systems meet clinical needs and improve provider efficiency. Responsibilities include system configuration, workflow analysis, training, and data reporting.

Qualifications

• Experience in healthcare IT, clinical informatics, or outpatient care operations.
• Strong understanding of outpatient clinical workflows.

Responsibilities

• Configure Epic Ambulatory to support outpatient workflows.
• Collaborate with clinicians to optimize workflows.
• Develop training materials for staff.

Skills

Analytical

Problem Solving

Communication

Interpersonal

Education

Epic Ambulatory Certification

Experience in healthcare IT

Tools

Data Reporting Tools

Job description

The Epic Ambulatory Analyst/Specialist is responsible for the implementation, optimization, and support of the Epic Ambulatory module. This role ensures the system meets the clinical and operational needs of outpatient care settings, improves provider efficiency, and enhances patient outcomes through streamlined workflows and integrated technology.

Key Responsibilities:

1. System Implementation & Configuration:
   • Configure Epic Ambulatory to support outpatient workflows, including patient charting, documentation, and order entry.
   • Build and maintain clinical templates, smart tools, order sets, and protocols tailored to clinic needs.
   • Integrate Ambulatory with other Epic modules like Cadence (scheduling), Prelude (registration), and MyChart (patient portal).
2. Workflow Analysis & Optimization:
   • Collaborate with clinicians, nurses, and administrative staff to understand and optimize outpatient workflows.
   • Streamline processes for clinical documentation, medication management, and care coordination.
   • Implement tools that reduce provider burden and enhance clinical efficiency, such as note templates and decision support tools.
3. Training & Support:
   • Develop and deliver training materials for providers, nurses, and support staff.
   • Provide hands-on support during go-live and post-implementation to address technical and workflow challenges.
   • Conduct follow-ups to gather user feedback and refine system functionality.
4. Patient Engagement:
   • Support features that enhance patient engagement, such as e-prescribing, secure messaging, and online appointment scheduling via MyChart.
   • Ensure workflows enable patient-centered care and seamless communication between providers and patients.
5. Data Reporting & Analytics:
   • Create and maintain reports to monitor clinical performance, patient outcomes, and workflow efficiency.
   • Use analytics to identify trends, improve clinical practices, and support quality improvement initiatives.
   • Provide data for compliance reporting and value-based care programs.
6. System Maintenance & Updates:
   • Monitor system performance and troubleshoot issues to ensure reliability.
   • Test and implement Epic system upgrades, enhancements, and new features.
   • Document configurations, workflows, and system changes accurately.
7. Compliance & Security:
   • Ensure workflows comply with HIPAA and other regulatory requirements.
   • Work with IT and security teams to maintain data privacy and system integrity.
8. Interdisciplinary Collaboration:
   • Serve as a liaison between clinical, administrative, and IT teams to ensure system alignment with organizational goals.
   • Participate in interdisciplinary projects to improve patient care and clinic operations.

Qualifications :

Required Qualifications:

• Epic Ambulatory Certification or demonstrated expertise in the Ambulatory module.
• Experience in healthcare IT, clinical informatics, or outpatient care operations.
• Strong understanding of outpatient clinical workflows, including documentation, ordering, and care coordination.

Preferred Qualifications:

• Familiarity with other Epic modules such as Cadence, MyChart, and Beacon.
• Experience in outpatient clinical roles such as nursing or practice management.
• Knowledge of value-based care programs and outpatient quality metrics.

Key Skills:

• Analytical and problem-solving skills to optimize workflows and resolve technical issues.
• Excellent communication and interpersonal skills for stakeholder collaboration.
• Proficiency in data reporting and analytics tools.
• Awareness of healthcare data security and compliance standards.

Remote Work : No

Employment Type : Full-time