Duty Manager

Minor International; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hotel group in Dubai is seeking an experienced hotel ambassador to maximize guest satisfaction and manage hotel operations. This full-time role requires a college degree in hotel management and experience in Front Office. The ideal candidate will have strong communication skills, knowledge of Opera Cloud, and be fluent in English. Join a dynamic team to ensure excellent service for our guests while effectively coordinating hotel activities and team communications.

Qualifications

• Experience in Front Office is required.
• College degree in hotel management or a related field preferred.

Responsibilities

• Ensure guest satisfaction and coordinate hotel operations.
• Keep team informed about hotel products and services.
• Manage smooth guest arrivals and reservations.

Skills

Strong communication skills

Opera Cloud Knowledge

Fluent in English (verbal and written)

Education

College degree in hotel management or related field

Tools

Front Office Systems

Job description

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types rates facilities food and beverage outlets spa and health club. You will monitor all arrivals ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

Qualifications

• College degree in hotel management or related field.
• Opera Cloud Knowledge
• Previous experience in Front Office
• Strong communication skills
• Familiar with Front Office Systems
• Fluent in English both verbal and written

Remote Work

No

Employment Type

Fulltime