Dubai Service Operations Area Manager

KONE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent service provider in Dubai seeks an energetic Area Manager – Service. This position involves managing customer relationships and leading a team to ensure high-quality service delivery. Candidates should have a Bachelor's degree in engineering and at least 8 years of experience in the Elevator & Escalator industry. Leadership and communication skills are essential for success in this role.

Qualifications

• Minimum 8 years of Service experience within the Elevator & Escalator industry.
• Strong understanding of Maintenance & Service Business.
• Previous Service Sales experience is a plus.

Responsibilities

• Manage customer relationships and lead a team of Maintenance Engineers and Technicians.
• Drive profitability and deliver high-quality customer service.
• Accountable for operational and financial KPIs.

Skills

Leadership skills

Customer-centric mindset

Communication skills

Organizational skills

Attention to detail

Education

Bachelor’s degree in engineering or relevant field

Job description

A prominent service provider in Dubai seeks an energetic Area Manager – Service. This position involves managing customer relationships and leading a team to ensure high-quality service delivery. Candidates should have a Bachelor's degree in engineering and at least 8 years of experience in the Elevator & Escalator industry. Leadership and communication skills are essential for success in this role.