Director - Operations

Virtusa; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a dedicated IT Application Analyst to implement a successful Supply Chain Finance model. This role involves facilitating requirement gathering, managing projects, and providing technical support for Trade/SCF applications. The ideal candidate will have a strong understanding of core banking and Islamic banking products, with a proven track record in stakeholder management and project oversight. Join a dynamic team where your expertise will drive the success of large-scale projects and enhance the quality of service provided to clients. This is a unique opportunity to make a significant impact in a fast-paced environment.

Qualifications

• Proven experience in requirement gathering and data analysis for large scale projects.
• Hands-on experience with Core Trade/SCF systems and Islamic banking products.

Responsibilities

• Engage with Trade Core/SCF team for day-to-day queries and support.
• Manage overall system and assist teams with technical changes in SCF applications.

Skills

Requirement Gathering

Data Analysis

Project Management

Technical Support

Stakeholder Management

Core Banking Knowledge

Islamic Banking Products

Education

Bachelor's Degree in IT or related field

Director Level Experience

Tools

Core Trade/SCF System

Ethix

Job description

Implementing successful Supply Chain Finance and SME model in the bank. Dedicated IT Application Analyst for facilitating requirement gathering and analysis functional specifications data analysis for ADIB and manage projects liaise with customers to understand the business requirements tracking of customer issues and periodical management detailed requirements from business users for large scale projects and/or enhancements to existing with IT infrastructure teams departmental SMEs and Project teams to ensure that business requirements are met within a software and document business requirements for projects change requests vendor service level and quality and direct in conjunction with the respective Systems Analysts / Programmers or the analysis of business requirements development of functional and program specifications relational database design programming testing implementation and documentation for the Cash Management between project and business teams during the of projects and tasks.

Provide business with required technical support assessments and reports. Propose technical recommendations and risks and close audit points if any on the applications and multiple initiatives and track projects/BAU requests/ CRS to monitor the incidents tickets and problem tickets and close them before the breach of the latest technology trends and provide improvement suggestion in the vendor proposal and provide feedback on the same to ensure the completeness of the scope and quality.

The successful candidate will have to engage with the Trade Core /SCF team to handle their day-to-day queries related to Trade/SCF tasks and products (LCs, Purchase Order Financing, Factoring & Reverse Factoring, Payable Financing / Receivable Financing, Buyer / Distributor / Dealer Financing, Long Term Financing, etc.) support Trade/SCF 24/7 for all related applications.

Candidate will also be responsible for new requirements gathering, manage the overall system and assist other teams to perform technical changes in the SCF application and other Trade systems. Understanding of Core Banking Trade/SCF products, their workflow and life of Islamic banking and Islamic Products (Murabaha, Istisna, LME, Wakala, Ijara) is a must. Experience of working on core Banking (Ethix). Hands-on experience of implementation, configuration and support of Core Trade/SCF system. Proven track record of working experience with Core Trade/SCF of defining accounting and posting rules for all Trade/SCF products and instruments. Experience in SIT/UAT and stakeholder management.

Required Experience: Director