Customer Service Representative

Sinotrans Middle East FZE; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A logistics company in Dubai seeks a Customer Service Representative to ensure efficient shipment coordination, manage records, and handle billing. The ideal candidate should be reliable, self-driven, and well-versed in MS Office applications. Previous experience in the logistics or freight forwarding sector is a plus. The role offers a competitive salary range of AED 3,000 to 4,000, depending on experience.

Qualifications

• Previous experience in logistics or freight forwarding is an advantage.

Responsibilities

• Follow up on shipment status and ensure smooth coordination.
• Maintain accurate shipment records and documentation.
• Execute air, sea, and land shipments efficiently.
• Manage billing and related logistics transactions.

Skills

Reliable

Self-driven

MS Office (Excel, Word, Outlook)

Job description

Job Position: Customer Service Representative

Company Name: Sinotrans Middle East FZE

Location: Dubai

About the Role

The team at Sinotrans Middle East FZE is looking for a dedicated Customer Service Representative to join our Dubai office.

Responsibilities

• Follow up on shipment status and ensure smooth coordination
• Maintain accurate shipment records and documentation
• Execute air, sea, and land shipments efficiently
• Manage billing and related logistics transactions

Qualifications

• Reliable, stable, and self‑driven individual
• Well‑versed in MS Office – Excel, Word, Outlook
• Previous experience in logistics or freight forwarding is an advantage

Compensation

Salary Range: AED 3,000 – 4,000 depending on experience