COO

Bluebird Recruitment; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A digital agency in Dubai is seeking a Chief Operating Officer to oversee operations and drive project success. The ideal candidate will have 10 years of experience in project management, financial acumen, and a strong background in leading teams. This role offers a competitive salary of 110K AED base with profit-sharing options and tax-free earnings.

Benefits

Tax-free salary

Relocation support if necessary

Profit-sharing options

Qualifications

• Must have 10 years in operations/project management within digital agencies or consultancies.
• Experience leading largescale web and mobile app projects for government or enterprise clients.
• Financial acumen managing budgets driving profitability.

Responsibilities

• Overseeing daily agency operations and project delivery.
• Acting as the primary escalation point for high-priority client concerns.
• Monitoring project budgets and ensuring profitability targets are met.

Skills

10 years in operations/project management

Financial acumen

Mentoring teams

Hands-on leadership style

Experience with Monday

Proven track record in operational excellence

Tools

Monday

QuickBooks

Slack

Google Suite

Job description

Overview

Company: TenTwenty
Role: Chief Operating Officer (COO)
Location: Dubai UAE
Language: English (fluent)
WFH policy: Onsite
Industry: Digital Agency
Product: Website/App UI/UX Design Web Applications (SaaS) Ecommerce Digital Consulting Global Hosting Solutions
ICP: Federal & Local Governments Multinationals
Size and functions of local team: 55 FTE 10 nationalities).

Role description

• Overseeing daily agency operations project delivery team management resource allocation
• Acting as the primary escalation point for highpriority client concerns
• Mentoring and motivating project managers and department heads to drive performance
• Monitoring project budgets and ensuring monthly profitability targets are met
• Translating CEOs vision into operational plans and executing them
• Establishing KPIs for project success and operational health

Unique about the company

• 400 clients 500 projects delivered across government and multinational sectors
• Strong reputation with premium inbound clients including Aramco & Government
• 25 YoY revenue growth with increasing focus on recurring business
• Highprofile largescale projects with premium fees
• Collaborative multinational team 55 FTE 10 nationalities)

Growth perspective

• January launch of new leadership team (MT) to support scaling
• 40 ongoing projects across website/app development and digital consulting
• Opportunity for profitsharing and buyin options

Qualifications

• Must have: 10 years in operations/project management within digital agencies or consultancies
• Experience leading largescale web and mobile app projects for government or enterprise clients
• Financial acumen managing budgets driving profitability
• Proven track record in mentoring teams and fostering operational excellence
• Digital/tech agency background (PM or Head of Delivery Ops roles)
• Age range: 30-40 (ideal)
• Nationality: Dutch Scandinavian German preferred
• Hands-on leadership style, entrepreneurial and ownership-driven mindset

• Nice to haves: Experience with Monday, QuickBooks, Slack, Google Suite
• Ideally has been to Dubai before (not a must)

Salary & benefits

• 110K base, profit-sharing, buy-in options
• Tax-free salary
• Relocation support if necessary

Hiring process

• Introductory call with Patrick (CEO)