Concierge Supervisor: Elevate Guest Experience & Team Leadership

Sheraton; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality brand in Sharjah is seeking a Chief Concierge to manage guest check-ins and ensure exceptional service. The ideal candidate will have at least 1 year of supervisory experience and a strong background in customer service. Responsibilities include overseeing room assignments, managing payments, and training staff. Join us to contribute to a team dedicated to enriching guest experiences in our welcoming environment.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins and manage billing.
• Assist management in training and coaching employees.
• Ensure adherence to quality standards and guest satisfaction.

Skills

Customer service

Communication

Team leadership

Education

High school diploma or G.E.D.

Job description

A leading global hospitality brand in Sharjah is seeking a Chief Concierge to manage guest check-ins and ensure exceptional service. The ideal candidate will have at least 1 year of supervisory experience and a strong background in customer service. Responsibilities include overseeing room assignments, managing payments, and training staff. Join us to contribute to a team dedicated to enriching guest experiences in our welcoming environment.