Cluster Sales Coordinator

DAMAC Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Cluster Sales Coordinator to provide administrative and sales support to the Sales team. Key responsibilities include preparing contracts, organizing reports, and maintaining records. The ideal candidate should have over 4 years of sales experience and a Bachelor's degree, with strong organizational and communication skills.

Qualifications

• 4+ years' experience in sales related role.
• Understanding the overall dynamics of corporate market.

Responsibilities

• Prepare FIT contracts for leisure and corporate clients.
• Assist with general correspondence and administrative tasks.
• Coordinate monthly report submissions and maintain records.

Skills

Well-organized

Problem-solving

Strong verbal communication

Strong written communication

Strong Knowledge of MS Office

Education

Bachelor's degree or equivalent experience

Job description

Cluster Sales Coordinator is responsible to provide administrative and sales support to the Sales team by assisting with general correspondence, opening documents, contracts, updating financial cost sheets and other finance related documents, carried out in a professional, discreet, exact and prompt manner in accordance with expected standards. Ensure that key objectives and projects are moved forward in a timely manners.

Job Responsibilities

Sales and Contract Support

• Prepare FIT contracts for leisure and corporate clients across all properties, as well as special contracts such as PPA and Charter Agreements.
• Support the development, maintenance, and implementation of key sales processes.

Administrative and Coordination Tasks

• Track leaves of team members and ensure payroll is closed on time as per HRs deadline.
• Assist the team with general correspondence, including emails, presentations, and administrative tasks while organizing sales shared folder as per segment and maintaining updated records
• Take minutes during team meetings as requested and follow up on action points.
• Support opening activities such as collateral distribution, database management, billing, approvals and maintaining organizational charts / presentations for new joiners.
• Prepare onboarding plan for new joiners not limited to arranging meetings with HODs & preparing collaterals / materials such as laptop, mobile, iPad, sim card, etc.
• Maintaining SOPs and SOP tracking in collaboration with HR
• Filing probationary, mid-year & yearly review notes

Reporting and Data Management

• Coordinate monthly report submissions, such as the Room Night Production Report and the Weekly Sales Activity Report.
• Assist the Sr. DOSR with preparing regular sales reports ahead of weekly group and revenue meetings.
• Maintain an up-to-date record of all completed and ongoing activities/projects within the department.
• Maintain an effective and current tracking system for contracts, vouchers, and databases.
• Regularly update the Salesforce database and send stop sales and promotions in a timely manner.

Procurement and Financial Processing

• Raise purchase requests (PR) with proper backup, including vendor details, invoices, etc.
• Prepare invoices and release paid and complimentary vouchers to clients.
• Assist with GSA contract administration, including related changes, contract filing, and bookkeeping.

Inventory and Asset Management

Track giveaways going in and out of inventory.

Qualifications

• Bachelor's degree or equivalent experience
• 4+ years' experience in sales related role
• Well-organized with an aptitude in problem-solving
• Strong verbal and written communication skills
• Strong Knowledge of MS Office tools.
• Understand the overall dynamics of corporate market