Club Lounge Guest Services Lead

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Manager to assist with guest check-ins, payments, and staff training. You will coordinate tasks to ensure guest satisfaction and efficient operations, addressing any payment issues that arise. The ideal candidate has at least 1 year of experience in a related role and a high school diploma. This position requires strong communication and problem-solving skills to provide excellent service while maintaining professional standards.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Assist in processing check-ins and payments.
• Coordinate with Housekeeping for room readiness.
• Address guest service needs effectively.

Skills

Problem-solving skills

Customer service

Attention to detail

Professional communication

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a Manager to assist with guest check-ins, payments, and staff training. You will coordinate tasks to ensure guest satisfaction and efficient operations, addressing any payment issues that arise. The ideal candidate has at least 1 year of experience in a related role and a high school diploma. This position requires strong communication and problem-solving skills to provide excellent service while maintaining professional standards.