Client Outreach Manager

Idenfo; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A fast-growing SaaS compliance leader is seeking a Client Outreach Manager to drive lead generation and client engagement efforts in the UAE. This role involves developing outreach strategies, nurturing leads, and collaborating with sales and product teams. The ideal candidate will have experience in B2B SaaS or FinTech, along with strong communication and analytical skills. Join us to have a direct impact on our business development and client acquisition strategies, with competitive compensation and flexibility in a remote-first environment.

Benefits

Competitive compensation

Flexibility

Career growth opportunities

Qualifications

• Proven experience in client outreach, business development, or sales development in a B2B SaaS or FinTech environment.
• Strong knowledge of lead generation tools and CRM/automation platforms.
• Excellent communication skills that are professional, persuasive, and client-centric.

Responsibilities

• Develop and implement client outreach strategies tailored to target markets.
• Identify and engage potential leads through various platforms.
• Build and maintain strong relationships with prospects.
• Pass qualified leads to the sales team for demos and closures.
• Prepare reports on outreach performance and lead quality.

Skills

Client outreach

Lead generation

Communication skills

Analytical skills

Organizational skills

Tools

Apollo

LinkedIn Sales Navigator

CRM systems (Pipedrive preferred)

Job description

Location: Onsite UAE

About Idenfo

Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC AML and digital onboarding solutions for banks FinTechs and regulated businesses. Powered by AI biometrics and real-time compliance screening our SaaS platform makes onboarding faster smarter and fraud-proof all while keeping customer journeys seamless.

Role Overview

The Client Outreach Manager will be the engine that drives Idenfos lead generation and engagement efforts. This role focuses on identifying reaching out to and nurturing potential clients across global markets leveraging advanced outreach platforms and strategies. Working closely with sales and product teams you will ensure that Idenfo connects with the right prospects delivering a strong pipeline of qualified leads.

Core Purpose

To generate and nurture high-quality leads by executing targeted outreach campaigns engaging prospects across multiple channels and equipping the sales team with well-qualified opportunities to close.

Key Responsibilities

Outreach Strategy & Execution

• Develop and implement client outreach strategies tailored to Idenfos target markets (banks FinTechs and regulated businesses).
• Identify research and engage potential leads through Apollo LinkedIn Sales Navigator CRM tools and email automation platforms.

Lead Nurturing & Engagement

• Build and maintain strong relationships with prospects through professional and personalised communication.
• Handle initial inquiries respond to prospect questions and nurture leads toward the demo stage.

Collaboration with Sales & Product Teams

• Pass on qualified leads to the sales enablement team for demos and closure.
• Share insights from outreach activities with sales and product teams to improve targeting and messaging.

Performance Tracking & Reporting

• Maintain accurate and up-to-date records of outreach activities and follow-ups in CRM systems (Pipedrive preferred).
• Prepare reports on outreach performance conversion rates and lead quality with recommendations for improvement.

Process & Tool Optimization

• Stay updated with the latest outreach lead generation and automation tools.
• Suggest improvements to outreach scripts email sequences and targeting methods based on feedback and performance data.

Required Skills & Experience

• Proven experience in client outreach business development or sales development within a B2B SaaS FinTech or RegTech environment.
• Strong knowledge of lead generation tools such as Apollo LinkedIn Sales Navigator and CRM/automation platforms.
• Excellent communication skills - professional persuasive and client-centric.
• Strong analytical skills with the ability to optimize outreach campaigns using data.
• Highly organised detail-oriented and able to manage multiple outreach campaigns simultaneously.
• Comfortable working in a fast-paced remote-first environment.

Preferred

• Experience engaging with international clients (EMEA & Middle East).
• Familiarity with compliance AML/KYC or financial technology solutions.

• English French Arabic.

Why Join Idenfo

• Be part of a fast-growing SaaS compliance leader driving global impact.
• Directly influence Idenfos business development and client acquisition strategies.
• Competitive compensation flexibility and career growth opportunities.