CID & Front Desk Admin Specialist

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality company in Ras al-Khaimah is seeking a Front Office Administrator. This role involves registering guest information and ensuring compliance with UAE regulations. The ideal candidate will possess strong communication skills, attention to detail, and a high school diploma. Previous experience in the hotel industry and familiarity with PMS systems are advantageous. This is a full-time on-site position with a focus on maintaining guest confidentiality and operational efficiency.

Qualifications

• Previous front office or administrative experience in the hotel industry is an advantage.
• Familiarity with the UAE CID system and PMS is preferred.
• Ability to work under pressure and meet strict deadlines.

Responsibilities

• Register and update guest information in the CID system.
• Scan and upload passports, visas, and IDs accurately.
• Coordinate with Front Office Reservations and Security on guest data.
• Ensure compliance with legal requirements and maintain confidentiality.
• Prepare and submit daily CID reports to management.

Skills

Strong computer literacy

Excellent communication skills

Attention to detail

Data entry skills

Fluency in English

Fluency in Arabic

Education

High school diploma or equivalent

Hospitality-related qualification

Tools

CID system

PMS (e.g. Opera)

Job description

A prominent hospitality company in Ras al-Khaimah is seeking a Front Office Administrator. This role involves registering guest information and ensuring compliance with UAE regulations. The ideal candidate will possess strong communication skills, attention to detail, and a high school diploma. Previous experience in the hotel industry and familiarity with PMS systems are advantageous. This is a full-time on-site position with a focus on maintaining guest confidentiality and operational efficiency.