Business Analyst - Salesforce

Urban Ridge Supplies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A reputed supplies company in Dubai is seeking a skilled Salesforce Business Analyst to manage product backlogs and oversee Salesforce project implementations. Candidates must have a strong grasp of Salesforce Clouds and Agile methodologies. This role offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Strong understanding of various Salesforce Clouds.
• Experience with Agile methodologies.
• Familiarity with data migration and integration projects.

Responsibilities

• Manage product backlogs and write user stories.
• Ensure delivery of features in line with project requirements.
• Participate in Agile ceremonies and sprints.

Skills

Salesforce Sales Cloud

Agile methodologies

Azure Devops

User story writing

Data migration

Education

Salesforce Administrator certification

Tools

JIRA

Confluence

Lucidchart

Draw.io

Job description

Overview

BA : Salesforce for Real estate & Properties business

Responsibilities

• Strong understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud (specify based on project needs).
• Experience in writing user stories, acceptance criteria, and managing product backlogs.
• Proficiency with Azure Devops, JIRA, Confluence, or similar tools.
• Familiarity with Agile or Scrum methodology.
• Experience with tools like Lucidchart, Draw.io for process flow diagrams.
• Understanding of Apex, SOQL, Flows, and declarative tools.
• Prior experience in data migration, integration projects, or working with ETL tools is a plus.

Qualifications

• Salesforce certifications such as Salesforce Administrator or Business Analyst are a plus.
• Candidates should have a strong understanding of various Salesforce Clouds and experience with Agile methodologies.
• Familiarity with data migration and integration projects is also beneficial.