B&F Captain (Spanish, French, German, Italian speaker) - Aether

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality brand in Dubai seeks a professional to ensure excellent guest service during functions. Responsibilities include managing banquet setups, communicating with kitchen staff about guest needs, and inspecting dining item cleanliness. Candidates should have at least 2 years of relevant experience and a high school diploma. Join us to support a dedicated team providing outstanding service.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Manage charges for group functions and present checks to group contacts.
• Ensure banquet rooms and restaurants are ready for service.
• Inspect cleanliness and presentation of all dining items.
• Check in with guests to ensure satisfaction.

Skills

Communication skills

Customer service

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Position summary: Communicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Manage charges for group functions and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants and coffee breaks are ready for service.
• Ensure proper centerpieces are displayed on every table.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Check in with guests to ensure satisfaction.
• Set tables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs and special requests to the kitchen.
• Maintain cleanliness of work areas throughout the day.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

EEO Statement: At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.