Application Operations Engineer

Unique Computer Systems; Sharjah; On-site; AED 120,000 - 150,000; Full time

Job summary

A technology services company in Sharjah is seeking an engineer to maintain and troubleshoot the SalesWorx application in production. The ideal candidate will manage CI/CD pipelines, focus on system reliability, and have hands-on experience with cloud environments. A Bachelor's degree in Computer Science is required, along with a strong problem-solving ability and communication skills.

Qualifications

• Proven experience in supporting enterprise applications in production environments.
• Strong knowledge of system and application troubleshooting.
• Familiarity with CI/CD tools and DevOps best practices.

Responsibilities

• Maintain and troubleshoot SalesWorx application in production environments.
• Manage and automate CI/CD pipelines and infrastructure planning.
• Focus on ensuring uptime and resolving incidents in live environments.

Skills

Supporting enterprise applications in production environments

System and application troubleshooting

CI/CD tools proficiency

Hands-on experience with cloud environments (AWS, Azure)

Ability to work independently under pressure

Strong communication and problem-solving skills

Education

Bachelor’s Degree in Computer Science or related field

Tools

SQL Server

Job description

ey Responsibilities

• aintain and troubleshoot SalesWorx application in production environments.
• ain and apply deep knowledge of client- specific environments including application configuration, production architecture, infrastructure, integrated third- party systems and services, and defined application rules.
• erform duties in line with Site Reliability Engineering (SRE) practices, focusing on improving reliability, scalability and performance of the application.
• anage and automate CI/CD pipelines and infrastructure planning.
• f the application is hosted in the cloud, and the role involves managing cloud infrastructure, the engineer would be responsible for cloud architecture and operations.
• ocus on ensuring uptime and resolving incidents in live environments.

kills Required

• roven experience in supporting enterprise applications in production environments.
• trong knowledge of system and application troubleshooting.
• Familiarity with CI/CD tools, Infrastructure Automation, and DevOps best practices.
• Hands – on experience with cloud environments (AWS, Azure, or similar).
• Ability to work independently and prioritize under pressure.
• trong communication and problem – solving skills.

referred Qualifications

• nowledge of API operations and incident management tools.
• trong understanding of SQL Server (queries and backup/ restore).
• nowledge of web application deployment and troubleshooting.
• Experience with cloud platforms – deployment , monitoring and scaling.
• Understanding of RESTful APIs and integrations.

ducation

• achelor’s Degree in Computer Science or related field.