Job Duties & Responsibilities
- Access cards
- Contacting the newly registered agencies, inform and apply for their access cards.
- Ensure a smooth viewing process is maintained.
- Gather the details of the agents and maintain the agency database for future use.
- Alliance Cards
- Get quarterly reports from the inventory sales team and segregate companies into their respective alliance tier based on their current and past performances to ensure assistance.
- Inform them about the alliance benefits and get their details to provide them with the special alliance discount cards.
- Ensure all entities involved with Alliance benefits are up to date with the information and procedures for availing the discounts.
- Ensure the brokers are provided with the cards on a timely basis and rectify any issues that they might be facing while availing of the benefits.
- Media permits
- Collect the relevant documents from the agencies in order to apply for the permits.
- Ensure all documents are valid and accurate to avoid any delays in approvals.
- Align with security, clearance team, and permit holders to organize the shoot without any discrepancies.
- Models
- Once the request for a model is received, check with the warehouse for model availabilities and conditions of the specified model.
- Send detailed information to the applicant along with the quotation for charges of transportation and refurbishment.
- Acquire HOS approval on the transfer of the model to the destination mentioning the timeframe.
- Once all approvals are in place, align the transportation supplier with the agency to coordinate the date and time of moving the models.
- Others
- To attend to all the inquiries received from the different communications channel.