Account Manager -ABOUND Digital Solution

Carrier; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global leader in climate solutions is seeking an experienced Account Manager for their Digital Solutions portfolio in the UAE. This role involves driving business growth, developing strategic partnerships, and managing client relationships across multiple sectors. Ideal candidates should have a strong background in Building Technologies, a Bachelor's in Engineering, and over 10 years of relevant experience. The position offers comprehensive health insurance and flexible work schedules.

Benefits

Comprehensive health insurance

Flexible work schedules

Professional development opportunities

Employee Assistance Program

Qualifications

• Proven experience of 10+ years in Building Technologies, SaaS, and Managed Services in the UAE market.
• Strong C-suite relationships with QSR chains and building operators.
• Solid understanding of energy optimization and smart building solutions.

Responsibilities

• Drive business development and market expansion for digital offerings.
• Develop and execute sales strategies for SaaS and Managed Services.
• Manage deal pipelines and achieve revenue goals.

Skills

Building Technologies

Automation

Energy Management Services

IoT

Cloud

AI

SaaS implementations

Problem-solving

Strategic thinking

Communication

Education

Bachelor’s degree in Engineering

MBA or advanced technical degree

Job description

Role : Account Manager – ABOUND Digital Solutions

Location : UAE

Full / Part-time : Full-time

Build a Career with Confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world‑class, diverse workforce that puts the customer at the center of everything we do.

About the Role

Carrier UAE is seeking a seasoned Account Manager – ABOUND Digital Solutions to accelerate the growth of Carrier / Abound’s advanced digital controls and energy‑managed services portfolio. In this role, you will be responsible for driving business development, developing strategic partnerships, and supporting market expansion for Carrier / Abound digital offerings across key sectors such as multi‑site retail, quick‑service restaurants, and commercial & industrial real estate.

The future of buildings starts with Abound™ —a suite of digital solutions combined with managed services. Abound leverages advanced IoT, cloud, and AI technologies to aggregate, analyze, and visualize building data, delivering outcome‑based results that enhance building efficiency, reduce operating costs, and improve the health and safety of indoor environments.

Key Responsibilities

• Supporting Carrier / Abound market entry into the UAE and enabling in‑country teams to support product launches and business growth.
• Developing and executing Carrier / Abound sales strategies for SaaS and Managed Services, aligned to regional business objectives.
• Managing deal pipelines and achieving revenue goals with accurate forecasting and reporting to senior leadership.
• Identifying and pursuing new digital solutions business opportunities in strategic sectors including Multi‑site Retail, QSR, Education, Healthcare, and Commercial Real Estate.
• Building and maintaining customer pipelines, conducting needs assessments, and developing strong relationships with decision‑makers to drive customer satisfaction and upsell opportunities.
• Collaborating with property owners, operators, and facilities management stakeholders to deliver solutions addressing key challenges such as energy optimization, maintenance efficiency, and sustainability.
• Working with regional and local Carrier / Abound teams to develop tailored solutions, detailed proposals, negotiate contracts, and ensure successful service execution.
• Coordinating with product, engineering, and service delivery teams to design custom solutions for clients.
• Engaging with in‑country partners and distributors to execute joint sales pitches, demonstrations, and proposal development.
• Collaborating with marketing, legal, finance, and operations teams to develop campaigns, pricing models, and service transition plans.
• Creating and executing partner enablement programs including training, tools, and support for effective channel sales.
• Conducting market research to stay ahead of industry trends and competitor strategies while continuously refining sales tactics.
• Traveling within the UAE to meet clients, support partners, and represent Carrier at conferences and industry events.

Requirements

We are looking for candidates who bring solid experience, technical depth, and strong market relationships.

Minimum Requirements

• Bachelor’s degree in Engineering is a must; MBA or advanced technical degree preferred.
• 10+ years of experience in Building Technologies, Automation, SaaS, and Energy / Facilities Managed Services in the UAE market.
• Proven experience in Energy Management Services, ESCOs, and sustainability standards.
• Strong C‑suite relationships in QSR chains; retail, commercial and industrial building operators; ESCOs; and FM companies.

Strong exposure to IoT, Cloud, AI, and SaaS implementations.

Extensive network in commercial real estate environments across campuses, multi‑site retail, QSR, and industrial sectors.

Solid understanding of smart building solutions, managed energy services, HVAC / chiller systems, and enterprise applications.

Experience in energy optimization practices, measurement & verification, and remote monitoring / managed services sales.

Ability to communicate complex technical solutions and value propositions to senior stakeholders including consultants, contractors, and facilities engineering managers.

Exceptional problem‑solving, strategic thinking, presentation, communication, and writing skills.

Benefits

• Comprehensive health insurance
• Flexible work schedules, parental leave, and holiday purchase options
• Professional development and growth opportunities
• Employee Assistance Program for wellbeing support

Our Commitment to You

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide an environment that attracts, develops, and retains top talent, fosters teamwork, and drives innovation for the benefit of our customers. We offer enriching career opportunities, value employee feedback, and continuously challenge ourselves to do better. This is The Carrier Way.

Join Us and Make a Difference

Join Us and Make a Difference