Security Supervisor jobs in United States
Restaurant Store Manager: Lead Ops, Service & Growth
Pedros Chicken
Discover more opportunities than anywhere else. Find more jobs nowRetail Store Manager - Johannesburg South
Headhunters
Connect with headhunters to apply for similar jobsStore Manager- Lenasia
Cash Crusaders Retail (Pty) Ltd
Store Manager (40hr) - Markham - Lynwood - Pretoria
Markham
Manager - Accounting Services
Apex Group Ltd (UK Branch)
Manager - Accounting Services
Apex Group Ltd (UK Branch)
Head of Department: Policy and Research
Boardroom Appointments
Store Manager (45HR) - Markham - Groblersdal Mall
Markham
Store Manager (45hr) - Foschini - Lydenburg
Foschini
STORE MANAGER – RETAIL (LIMPOPO)
University of Fort Hare
Store Manager
Job summary
A leading fast-food restaurant chain in South Africa is seeking a Restaurant Manager to oversee operations and ensure quality service. The ideal candidate will have at least 3 years of restaurant and fast-food service experience, strong management skills, and the ability to handle customer complaints effectively. This position is critical for maximizing profitability while maintaining high service standards.
Qualifications
- Minimum 3 years related experience required in restaurant and fast food service.
- Knowledge of GAAP is advantageous.
- Strong management and organizational skills.
Responsibilities
- Oversee overall operation of the restaurant/take-away.
- Ensure quality standards of food and maintain operating procedures.
- Manage stock control, purchasing, and orders.
- Handle customer complaints and maintain service levels.
- Maximize profitability and meet sales targets.
Skills
- Overseeing overall operation of the restaurant/ take-away
- Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
- Managing staff including discipline and work rosters.
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Ensure daily opening and closing procedures are conducted at the store
- Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
- Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
- People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
- Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
- Performance evaluation of staff
- Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
- GAAP experience and knowledge - Advantageous
- Management skills
- Organizational skills
- Customer service and good verbal communication skills
- Problem-solving skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.