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SDR Operations & Client Success Manager
Job summary
A dynamic marketing agency is seeking an SDR Manager to oversee client relationships and manage outbound campaigns. The ideal candidate will serve as the primary contact for clients, leading SDRs to achieve their targets while ensuring CRM accuracy and providing performance insights. Proficiency in tools like HubSpot and Zapier is essential. The role involves building systems for operational efficiency and delivering strategic recommendations. This position is based in Cape Town, South Africa.
Qualifications
- Experience managing clients or accounts in a sales or GTM environment.
- Strong understanding of outbound motions and SDR performance metrics.
- Proficiency in building reports and automations with relevant tools.
Responsibilities
- Manage client expectations and performance reviews.
- Lead SDRs to meet activity and meeting targets.
- Optimize workflows and maintain CRM accuracy.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.