Wca Administrator - To Start In Jan 2026

Genie; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading radiology practice in Johannesburg is seeking a passionate WCA Administrator who will play a crucial role in patient care. The position involves verifying WCA documents and liaising with companies for efficient service. Ideal candidates must have a Matric qualification and at least 2 years of experience in a healthcare setting. The job offers a supportive environment focused on teamwork. Interested applicants should send their CV with 'WCA Administrator' in the subject line.

Benefits

Comprehensive onboarding

Commitment to continuous team development

Competitive salary package

Inclusive work environment

Qualifications

• Minimum of 2 years experience in a similar role in a healthcare environment.
• Computer literate, preferably on systems within a healthcare environment.
• Strong ability to plan and prioritise workload.

Responsibilities

• Verification of all WCA documents.
• Liaison with companies to obtain missing or incomplete information.
• Manage account switching on HIMS as required.

Skills

Effective Communication

Conflict Management

Planning Time-Management

Emotional Intelligence

Interpersonal Skills

Verbal and Written Communication

Education

Matric / Grade 12 Qualification

Certification relevant to a WCA environment

Tools

Word

Excel

Outlook

CompSol or similar WCA scheme

Job description

Job Title : WCA Administrator

Location : Head Office Alberton

Our Values : Customer Focused, Communication, Commitment, Continuous Improvement, Value our Colleagues and Ethical Behaviour.

Are you interested in Joining a dynamic team where you can make a real impact in patient care?

Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast-paced, supportive environment where teamwork and compassion are at the heart of everything we do.

We offer : Comprehensive onboarding and support.

A collaborative environment and commitment to continuous team development through Arbinger training and principles.

An opportunity to grow and expand your skills, constantly challenging yourself and advancing your career.

A competitive salary package and benefits.

Your typical day in a radiology environment includes:

Working closely with the rest of the team to provide superior diagnostic and interventional services.

Collaborating with physicians and healthcare providers to ensure accurate, timely patient diagnoses.

Managing patient care with compassion and professionalism, ensuring comfort and safety throughout their visit with us.

Contributing to a fast-paced, evolving environment where your skills are valued and continuously honed.

Minimum Requirements

Matric / Grade 12 Qualification / Certification relevant to a WCA environment essential.

Short Course on self-development and soft skills such as Effective Communication, Conflict Management, Planning Time-Management, Emotional Intelligence etc advantageous.

Intermediate Skills on Word, Excel, Outlook.

At least 2 years experience in a similar role in a healthcare environment.

Experience with working with CompSol or any other WCA scheme.

Computer literate, preferably on systems within a healthcare environment and able to adjust to using different technologies.

Good interpersonal skills and be able to develop and maintain positive relationships with branches, hospital staff, patients and CompSol / WCA schemes.

Strong verbal and written communication skills and ability to communicate with people clearly and effectively at all levels (both verbal and non-verbal communication).

Strong ability to plan and prioritise workload.

Main Responsibilities

Verification of all WCA documents.

Liaison with companies to obtain missing or incomplete information.

Ensure all referrals are properly dated, signed, and that examination requests correspond to typed reports.

Ensure corrections are correctly posted or updated on HIMS.

Verification of claim numbers on the CompEasy website.

Obtain and confirm company letters of Good Standing on DOL website.

Manage account switching on HIMS as required.

Follow up on outstanding claims and unpaid accounts.

Provide support to the team during staff absences due to leave or illness.

Handle WCA-related inquiries efficiently and professionally.

Maintain an organized filing system for claims.

Conduct follow-ups on reminders and queries related to claims.

Email Companies and SMS patients regarding outstanding accepted claim numbers.

Attending to emails received on the WCA internal mail.

Follow-up on non-accepted claims.

Resolving queries on the CompSol portal.

Assisting Companies or 3rd parties with x-ray reports if there is a signed WCA consent form to assist in getting claims accepted.

Updating CompSol portal when accounts were handed over or written off. Ensure you understand the POPI Act legislation, the protection of the disclosure of information of our patients / members and our own staff members and the impact thereof on our practice.

Ensure you live the vision and values of the company: Company Mission Statement: to be recognised as a leading world class radiology practice, providing high quality customer focused radiology services, efficiently and effectively.

Company Values : Customer Focused, Communication (professional, clear, empathetic, factual, active listening), Commitment, Continuous Improvement, Value (respect and appreciate) our Colleagues, Ethical Behaviour. Perform other appropriate tasks and responsibilities assigned within the scope of your job function, knowledge, skills, and abilities.

Hours of Work

Your working hours will be on a shift-rotational basis such as: 07:00 or 08:30 (alternates every 2nd week). We encourage differently abled people to apply. We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.

Why Choose Us?

At Diagnostic Radiological Services Inc, we focus on compassionate patient care and strong teamwork.

We offer a supportive, connected work environment that is fast paced but less formal, with directors who are hands‑on and closely involved with the team.

We have many long serving employees, celebrating 10, 15, 20, and a few 30 years of service.

We are proud to partner with the University of Johannesburg in training clinical staff and maintain an open‑door policy, with a flat management structure.

We are working to integrate Arbinger principles throughout our organisation, helping us cultivate a mindset of growth, collaboration, and mutual respect.

Ready to make a difference?

Apply today to become part of a team that cares about your success and well‑being.

Please send your CV to hr2radiologysa.co.za with WCA Administrator in the subject line.