UK FinTech Underwriter: Credit Risk & Fraud Expert

CXP are now part of the Huntswood Group; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading FinTech company in South Africa is seeking an experienced Underwriter to assess credit applications and investigate fraud claims. This position is crucial in a fast-growing environment where you will work with a credit risk team to ensure compliance with FCA regulations. Ideal candidates will have strong analytical skills, customer service experience, and a leadership mindset. An excellent opportunity to contribute in a dynamic and impactful role.

Qualifications

• Proven experience in a customer service or support role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to use data for decision-making.
• Knowledge of customer service software and tools.
• Familiarity with relevant regulations and compliance requirements.

Responsibilities

• Assess credit applications for affordability, creditworthiness, and fraud risk.
• Investigate fraud alerts and manage end-to-end fraud claims.
• Collaborate with Consumer Finance, Credit Risk Analytics, and Collections teams.
• Follow and improve fraud and credit policies to mitigate risk.
• Build strong internal and external stakeholder relationships.

Skills

Customer service experience

Leadership skills

Communication skills

Analytical mindset

Problem-solving

Organizational skills

Knowledge of FCA regulation

Job description

A leading FinTech company in South Africa is seeking an experienced Underwriter to assess credit applications and investigate fraud claims. This position is crucial in a fast-growing environment where you will work with a credit risk team to ensure compliance with FCA regulations. Ideal candidates will have strong analytical skills, customer service experience, and a leadership mindset. An excellent opportunity to contribute in a dynamic and impactful role.