Travel Operations Lead — Africa Tours

Cullinan Holdings Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel company in Cape Town is seeking an Operations Supervisor to oversee daily operations and ensure precision in service delivery. The ideal candidate will have strong leadership skills, operational expertise in the tourism sector, and a keen eye for detail. Key responsibilities include managing bookings, logistics, and customer relations while upholding high operational standards. If you thrive in a dynamic environment and possess solid tourism experience, this position may be for you.

Qualifications

• 3-5 years of inbound tourism operations experience required.
• Strong geographical knowledge across Southern and Eastern Africa needed.
• Ability to manage multiple deadlines in a fast-paced environment.

Responsibilities

• Oversee daily operations and ensure service accuracy.
• Monitor risks and handle escalations professionally.
• Implement corrective actions for operational breakdowns.

Skills

Leadership

Attention to detail

Negotiation skills

Logistical knowledge

Problem-solving

Numerical skills

Education

Grade 12 qualification

Tourism qualification

Job description

A leading travel company in Cape Town is seeking an Operations Supervisor to oversee daily operations and ensure precision in service delivery. The ideal candidate will have strong leadership skills, operational expertise in the tourism sector, and a keen eye for detail. Key responsibilities include managing bookings, logistics, and customer relations while upholding high operational standards. If you thrive in a dynamic environment and possess solid tourism experience, this position may be for you.